How to ensure your change project is a success
Any project that is focused on change in an organisation
can be complex. To ensure that your project is a success, there are some
common pitfalls that should be avoided. Here are a handful of hints
that your project team can keep close at hand to ensure they move
forward with introducing successful change in your organisation.
Hint no.1: Deliver early and tangible results
The life of a change project can be
quite short if people don't start to see visible results and things
happening. The maximum time has been quoted as six months for something
to happen before support will start to wean from the project. Keep this
in mind when designing the project to ensure that there are both short
and long term deliverables in the plan. Results will be the only way to
avoid increased resistance and retain momentum and support for your
project.
Hint no.2: Don't make everything high priority
Change projects that do not set
priorities are doomed to fail. Everything cannot be equally important,
so although the project can start with a broad scope, narrowing down to
smaller targets. The project team will need to make some choices, but
for a successful project not everything can have equal importance.
Hint no.3: Involve new people
Much of the success of a change project will depend
on the team you put forward to get the job done. This team needs to not
only be talented and diverse, but needs to represent all the main
stakeholders involved in the project. By definition change means letting
go of old ways of thinking. The team behind the project then needs to
be full of innovative thinkers that are committed to seeing beyond the
status quo.
Hint no.4: Connect the dots
Change projects can often mean many individual
projects taking place simultaneously throughout an organisation or
department. Making a clear connection between all of these projects will
ensure that people understand everything that is going on around them. A
clear understanding and harmonization of the different components of a
project will allow for a clear view of the bigger picture so no one
focuses too much on the smaller details that may be affecting them
closely.
Hint no.5: Answer the question 'What's in it for me?'
Anyone that doesn't
understand the answer to this question will resist change in their
organisation. Personal matters will take priority over any potential
benefits for the organisation or for the future of the enterprise.
Employees will only change if they have been explained the personal gain
they will get. It's only human that we won't be open to change if we
can't see how it will personally affect us.